How to Maintain Relationships? Ask, and don’t Assume!
When presenting about CRM for Education I love to challenge my audience with the question: “How do you think you should maintain a relationship with your customers?”. After a while … Continue reading
June 19, 2015 · Leave a comment
Who Are the Customers of a School or University?
As most readers will know, the abbreviation CRM stands for Customer Relationship Management. Three simple words that actually don’t seem to be that easy to explain in the context of … Continue reading
June 19, 2015 · Leave a comment